Team Work for Income Protection
If you have to report any suspicious activity, click on
PREPA lose a substantial amount of income on Energy Theft. This cost is
transferred to our bona fide customers. Economic losses over energy
theft increase the high operating costs that we are fighting to
represents a safety danger. Tampering with meters and energy lines
can produce explosions, fires, electric discharges, property harms
and even death. Potential dangers of Energy Theft not only
involve the delinquent himself, but also innocent bystanders, family
members, friends and PREPA employees as well.
Energy Theft is a Crime
PREPA employees are trained to detect tampering and alteration signs
on meters and lines. We use meter data electronic analysis methods
to detect Energy Theft. Anybody held responsible for
Energy Theft will be subject to an immediate service
disconnection and stolen payment recovery. Energy Thieves
face criminal charges that may end up in fines and jail.
Tools meant to save energy are nothing but energy stealers. Do not
use a tampering tool to alter your meter. Offers to fix the meter in
order for you to save energy will get you in trouble with the Law.
Energy Theft is a Crime.
We can all help to eliminate Energy Theft
Information tipped off by citizens is kept confidentially and can
lead to important Energy Theft investigations. Informers that
fill out questionnaires with their full names can be contacted by
PREPA to serve as witnesses in case investigations.
For your own protection, please contact PREPA should you witness any
of the following situations:
A person not identified as a PREPA employee tampering with a meter
or a meter base.
A person not identified as a PREPA employee working close to any
underground or aerial PREPA energy lines.
A person claiming to pay very little for energy service after
tampering with the meter or getting an “energy saver device”.
Excessive energy use.
Please, let us know of any suspicious Energy Theft activity
at: 1-855-521-1212; Customer Service Center
787-521-3434; or visit our Customer Service offices.
To benefit everybody in Puerto Rico, help us to eliminate Energy
Theft and reduce energy costs.